Change Management Analyst

Location: Vancouver, BC, Canada
Date Posted: 01-11-2017
Our client is a leading athletic apparel company founded in 1998 in Vancouver, Canada. They started as a single-store community hub with a focus on health, success, and pushing the boundaries. Today, they are a multinational, publicly traded company with over 2,800 employees and 350 stores across North America, Europe, and Asia. They believe their employees are the center of their sustainable business and that the right team will elevate the world from mediocrity to greatness.

Change Management Analyst

Vancouver, British Columbia 

 As a member of the Change Management & Training Team, the Change Management Analyst is responsible for the planning, development and delivery of change, communication and training plans & activities to support specific project tracks for the Summit program. This role ensures that the change and training deliverables are aligned with the program objectives. The Change Management Analyst will engage key stakeholders in the change readiness process, develop training plans, manage education delivery, and develop and execute against change management deliverables.

A day in the life of a change management analyst:
  • Develop and execute plans to support the successful delivery of specific project tracks – plans and activities include stakeholder engagement, communication, assessment and sustainment
  • Proactively build and manage strong relationships with key stakeholders to ensure successful project execution
  • Act as the integrator and communication focal point for all change and education deliverables within specific project tracks and ensure completeness of the change management plan
  • Identify potential people risks and anticipated points of resistance; develop plans to mitigate concerns
  • Provide formal and informal coaching about change management to the project team and business stakeholders
  • Share best practices with the change management  & training team to accelerate the development of change readiness, training roll out, and sustainment acumen across the program the finer print
Required Skills/Experience:
  • Bachelor’s degree in business, operations or related discipline
  • Knowledge of change management principles and methodologies
  • Knowledge of, and experience applying, instructional design principles and educational readiness approaches
  • 3-5 years’ experience in change management or large-scale transformation projects in a leadership capacity
  • Vertical retail and/or business operations experience highly desirable
  • Strong analytical, problem solving and root cause identification skills
  • Excellent communication skills - interpersonal, written and verbal
  • Excellent listening and facilitation skills; the ability to sense organizational vibrations
  • Coaching and mentoring skills, especially influencing others to move toward a common goal or vision
  • Entrepreneurship and resourcefulness – a self-starter
  • Self-awareness, with a desire for constant self-improvement
  • Must be a team player and able to work with and through others
  • Proficiency in using MS Office (Word, Excel and Powerpoint) as well as Visio
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